3 Questions to Ask When Hiring a Payroll Provider

Don’t walk into a business relationship blindly!

More businesses are opting to outsource their payroll responsibilities – and it is not difficult to understand why. Payroll is time-consuming and one of the most popular jobs to outsource. The decision to switch from in-house payroll services to an outsourced provider is not always easy, but the benefits are worth it. Once you are ready to hand over the work of your payroll responsibilities to a provider, here are some questions you can ask to determine if they are the best service for your business needs.

Which Services are Included?
It is important that you know up front which services are included. Many providers offer a number of services beyond just payroll, including employee self-service, administration and talent management. Before you sign a contract, know the services available to you.

Will You Be Assigned a Specialist?
When you have questions concerning your service, will you have continuous contact with one single payroll specialist or will you talk to someone new each time? Some businesses prefer to have an account representative assigned to them, which can be useful when trying to resolve problems quickly.

How Much Experience Do You Have as a Payroll Provider?
Payroll providers are a dime a dozen these days. You can find several in your area just by making a simple Google search. Ranging from small, local firms to online-only payroll programs, many options are available. It is usually a good idea to avoid the newest providers unless they have somehow proven they are financially stable and will be for years to come – otherwise look for one that has been around the block a time or two. After all, they will be in charge of vital financial details and will have sensitive information such as social security numbers and bank account details on hand.

When you are ready to outsource your company’s payroll duties, we are here to help and meet all of the above standards and then some!